Waiting on Hold to Claim Unemployment Just Got a Little Less Hellish, Thanks to an Austin Band
WHO: The Texas Workforce Commission and Austin classical music group Montopolis.WHAT: A new piece of hold music composed to be a little more empathetic for those in dire straits. WHY IT’S SO GREAT: Last spring, Justin Sherburn, a composer for the Austin classical music group Montopolis, was in the same spot as hundreds of thousands of Texans: suddenly out of work amid the early days of the COVID-19 pandemic, he tried desperately to navigate a system that seemed to be buckling under the weight of all of the need. He spent hours calling the number to claim benefits through the Texas Workforce Commission, often finding himself placed on a seemingly interminable silent hold. Sherburn was unsure whether anyone who could help him would ever return to…View Original Post
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Source: Texas Monthly